CELLCITY’S PRIVACY POLICY
Thank you for visiting our websites and / or using our product and services. CELLCITY
PTE LTD (Cellcity) would like to safeguard the information you provide to us about
yourself and inform you of options available to you when using our websites and related
products or services such as the DC2Go service. Please read the following policy to
understand how personal information you provide to us will be used. This policy may be
modified from time to time, so please check back periodically.
Use of Personal Information
• We will use personal information which you may have provided to us (such as
email addresses, phone number / model number, date of birth, preferences etc) to
enable us provide a better experience for you and to improve the quality of the
services we offer you.
• We may also use personal information for internal research on our users'
demographics, interests and behavior, for providing you with the latest scoop on
our website and other services including exciting special offers, or for direct
marketing purposes where we think you may be interested in the products and
services of some of our affiliates or third parties. We will of course give you the
opportunity to elect not to receive any direct marketing from us at the time of
receipt.
• For these purposes, Cellcity may supply your information to our associated
companies and/or to selected third parties. Your right to choose is important to us
though, so if you do not wish to receive information about other products, services
and promotions from Cellcity or other parties, you wish to request correction
and/or update of the information you have provided to us you can always contact
us at info@theCellcity.com.
• Some of Cellcity’s services may be offered in conjunction with partner companies.
In order to provide such co-branded services to you, it may be necessary for us to
share your personal information with our partner companies. If you do not want
your data to be shared, you can choose not to allow this by not using that
particular service.
• Promotions that run on all of Cellcity’s websites may be sponsored by companies
other than Cellcity or may be co-sponsored by Cellcity and another company.
Some or all data collected during a promotion may be hared with the sponsor.
You can decide not to participate in such promotion if you do not want your data to
be shared.
• Unfortunately, no data transmissions over the internet or “over-the-air” to or from
your phone or other mobile digital device, can be guaranteed to be 100% secure.
As a result, while we strive to protect your personal information, Cellcity cannot
ensure or warrant the security of any information you transmit to us and you do so
at your own risk. Once we have received your transmission, we will of course use
our best efforts to ensure its security on our systems.
Your IP Address and Access Information
• When you access our services, our servers automatically record information that
your browser or phone / mobile device sends whenever you visit a website.
• We may use your IP address to provide location based city content to you. IP
addresses will also be used to help diagnose problems with our server, to
administer our Web site and to improve our security services. IP addresses in
general will also be used for analytical purposes to improve our overall services to
users.
• IP address may be kept for an extended period of time but specific IP addresses
will not be shared with outside parties (unless under the conditions expressed in
“Exceptional Disclosure” to protect against fraud or misconduct).
User Communications
• When you send email or other communications to us, we may retain those
communications in order to process your inquiries, respond to your requests and
improve our services.
Use of Cookies
• When you visit us, we send cookies, a small file containing a string of characters,
to your computer that uniquely identifies your browser. We use cookies to improve
the quality of our service by storing user preferences and tracking user trends.
• We use outside ad companies to display ads on our site. In the course of serving
advertisements to this site, a third-party advertiser may place or recognize a
unique cookie on your browser. Cookies received with banner ads are collected by
our ad companies.
• Most browsers are initially set up to accept cookies, but you can reset your
browser to refuse all cookies or to indicate when a cookie is being sent. However,
some features and services may not function properly if your cookies are disabled.
• You can decline to submit personal information to any of our services, in which
case we may not be able to provide fully optimized services to you.
Web Site Use and External Links
• The use of the Web Site is governed by our Terms of Use of Web Site.
• The site has security measures in place to protect the loss, misuse, and alteration
of the information under our control. These security measures include the use of
.htaccess files to prevent access to specific areas of the web site. All appropriate
content is pre-generated to prevent unauthorized access to our databases
• Web sites that have links on our site may collect personally identifiable
information about you. The data protection practices of those web sites linked to
Cellcity are not covered by this policy statement. You are advised to check the
data protection policies of these third party websites yourself before using those
sites.
Exceptional Disclosure
• Cellcity may disclose certain information in special cases where we have reason to
believe that disclosing this information is necessary to identify, contact or bring
legal action against someone who may be causing injury to or interference with
(either intentionally or unintentionally) Cellcity’s rights or property, other Cellcity
users, or anyone else that could be harmed by such activities. Cellcity may
therefore disclose user information when we believe in good faith that the law
requires it.
Public Forums
• This site makes chat rooms, forums, message boards, video sharing and/or news
groups available to its users. Please remember that any information or content that
is disclosed in these areas becomes public information and you should exercise
caution when deciding to disclose any personal information. (Specific terms and
conditions concerning the posting of content is covered in our Terms of Use of the
Services.)
Use of Services on Mobile Phones
• We may record your phone number when you send it to us; ask us to remember it;
or make a call to our help desk or send a text message or SMS to take delivery of
our services or promotional material such as coupons.
• Most of the other information we collect when using our services on a mobile
phone supported by us, such as your device and hardware IDs and device type,
the request type, and the content of your request, does not by itself identify you to
us, though it may be unique or consist of or contain information that you consider
personal.
• If you use location-enabled products and services, such as Google Maps for
mobile who are our provider for map services, you may be sending location based
information (at the time of the request only). This information may reveal your
actual location to us or one of our advertising partners, or it may not, such as
when you submit a partial address to look at a map of the area.
• Certain of our products and services allow you to personalize the content you
receive from us. For these products and services, we will record your preferences
and any information you provide about yourself or your interests.
• We use your information to process and personalize your requests. We also use
the information for support, to develop new features, and to improve the overall
quality of our products and services.
• We may also use the information to record a history of your activity, or to analyze
your use of our services to assist us provide you with a better user experience.
Questions?
• If you have any questions about this privacy statement, the practices of this site,
or your dealings with us, then please contact us at info@thecellcity.com
Last Updated 27th February 2009